Privacy Policy


In order to guarantee the security and privacy of the users of our website and in accordance with the General Data Protection Regulation and the Personal Data Protection Law, below we inform you how we collect, use and safeguard the data of the people who contact us:

Responsible for the treatment
The interested party who provides us with personal data through this website is informed that the processing of their data is carried out by the owner of this website.

Purposes of data processing
At STC, data processing is carried out for the following purposes, depending on the reason for which you provided it to us:

Comply with the order, request or request made by the user through our website, which may lead to billing and collection of contracted services.
Respond to queries made by any person who contacts us through our web portal, and where appropriate, contact them through the means that they have provided.

Carrying out statistical studies.

Manage user participation in all kinds of raffles, contests, promotions, etc. that are carried out through our online platform, therefore being able to carry out their registration in it.
Offer users our new products, information, content and services always in a personalized way and protected by legitimate interest (Art. 6.1.f of the General Data Protection Regulation)
In the event that the user contacts us in order to send their curriculum vitae, it will be evaluated for the purpose of considering the possibility of joining our company.

Duration of data processing

Depending on the reason for which the user contacts us, different periods of conservation of personal data may be established:

In the event that data related to billing and collection of contracted services must be processed, the data will be kept for as long as the contractual relationship is maintained. Once this is extinguished, the data will be kept for the time established by current legislation.
If you contact us for the purpose of making any type of query related to our company or the products or services we offer, your personal data will be kept for as long as we need to meet your request, and once it is resolved, the we will store for an additional year, at which time they will be deleted.

In the event that you provide your personal data in order to participate in the promotions we offer, as well as in games, raffles or contests, we will keep your data for the duration of the same, which will be determined in the bases established for this purpose, and once they have been completed, during the legal time established by the applicable regulations in this regard.

If you have established a contractual relationship with our company or have given us your consent to receive commercial communications, your personal data will be kept indefinitely as long as we do not receive instructions to the contrary.

The data contained in the curriculum vitae that you have sent us will be kept for as long as the selection process lasts and for an additional year once it has finished.

Legitimation for data processing

The legal basis for the processing of your data, in accordance with the General Data Protection Regulations in general (contracting services, consultations, participating in events organized by STC) is well supported by the fact that the interested party gave their consent for the treatment of your personal data for one or more specific purposes or because the treatment is necessary for the execution of a contract to which the interested party is a party or for the application at the latter's request of pre-contractual measures;

The sending of commercial communications finds legal protection in that the treatment is necessary for the satisfaction of legitimate interests pursued by the person in charge of the treatment since with them we intend to publicize our offer of products and / or services that may be of interest to the recipient , although the recipient can revoke their consent or show opposition to continue receiving them at any time as established in the General Data Protection Regulations.

Communication of your data

The personal data provided through our website will only be communicated to the Public Administrations in the cases in which a Law requires it, or to the financial entities with which STC to manage commercial transactions derived from the contract signed with our company.

Data Protection Rights

The General Data Protection Regulation contemplates several rights that the owners of personal data have, and in particular the following are established:

  • Right of access in order to know what user data STC is processing.
  • Right for STC to delete the data provided when their treatment is no longer necessary for the purposes for which they were communicated.
  • The owner of the data may also request its rectification in the event that he considers that the information subject to treatment is incorrect, or even the limitation of the same.
  • The GDPR also establishes the possibility that the owner of the personal data may oppose the processing thereof and even exercise their right to portability.
  • The circumstance of having granted consent for several different purposes is not an obstacle to revoke the same for all or only for some of them.
  • We also inform you that in the event that you consider that your rights are being violated, you can file a claim with the Spanish Agency for Data Protection.
The way to exercise the aforementioned rights is by contacting STC, being able to contact us by sending a postal or electronic communication to the addresses indicated above.

More information

Users, by filling in the STC forms and checking the corresponding box, expressly, freely and unequivocally accept that their personal data be processed by STC for the following purposes:

Sending of commercial advertising communications by e-mail, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that makes it possible to carry out commercial communications. Said commercial communications will be related to products or services offered by STC, as well as by collaborators with whom it has reached a commercial promotion agreement, always guaranteeing strict compliance with current regulations on data protection.

Carry out statistical studies.

Process orders, requests or any type of request that is made by the user through any of the contact forms that are made available to the user on the company's website.

Send the newsletter of the website, or any other newsletter that could be established by STC.
STC expressly informs and guarantees users that their personal data will not be transferred in any case to third-party companies other than the person responsible for the file or the companies of its business group, and that whenever any type of transfer of personal data is to be made, previously, the consent of the owners would be requested. All the data requested through the website is necessary for the provision of an optimal service to the user. In the event that not all the data is provided, STC does not guarantee that the information and services provided are fully adjusted to your needs. STC guarantees in any case to the user the exercise of the rights of access, rectification, cancellation, opposition, in the terms provided in the current legislation. Therefore, you can exercise your rights by sending an express request, along with a copy of your ID, passport or residence permit, through the following means:

In the same way, the user may unsubscribe from any of the subscription services provided, as well as from receiving communications, by contacting STC through the indicated means. Similarly, STC has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration and/or access by unauthorized third parties.

Use of Cookies and the activity file

STC on its own account or that of a third party contracted to provide measurement services, could use cookies when a user browses the website. Cookies are files sent to the browser by means of a web server with the purpose of recording the user's activities during their browsing time.

The cookies used by the website are only associated with an anonymous user and his computer, and do not themselves provide the user's personal data.

Through the use of cookies, it is possible for the server where the web is located to recognize the web browser used by the user in order to make browsing easier, allowing, for example, access to whats users who have previously registered, access the areas, services, promotions or contests reserved exclusively for them without having to register each time they visit. They are also used to measure the audience and traffic parameters, control the progress and number of entries.

The user has the possibility of configuring their browser to be notified of the reception of cookies and to prevent their installation on their equipment. Please consult the instructions and manuals of your browser for more information.

The cookies that this website could use are, in any case, temporary with the sole purpose of making their subsequent transmission more efficient. In no case will cookies be used to collect personal information.

IP ADDRESSES

The website servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain measurements, only statistics, that allow knowing the number of page impressions, the number of visits made to the services website, the order of visits, the access point, etc.

SECURITY

The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all in order to prevent unauthorized access to data.

MODIFICATION OF THE PRIVACY POLICY

STC reserves the right to modify this privacy policy to adapt it to future changes in the service, legislation or jurisprudence.

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